Read customer reviews about findwell and learn about the great experiences that our customers have had buying or selling their homes. We currently have 138 reviews with an average review score of 4.99 out of 5 stars.
We cannot recommend Michael Schafer of Findwell highly enough for his work during our recent home purchase. As first-time homebuyers amidst the unprecedentedly fierce Seattle real estate market, we had prepared ourselves for a worst-case-scenario year of heartbreak and failed offers. With Michael as our agent, however, that depressing year never came to pass. We bought the very first house we placed an offer on. Michael represented us so well that our offer prevailed against multiple others, some of which were higher than ours, in one of the hottest-selling neighborhoods in Seattle.
Michael was incredibly responsive, quickly arranging tours and inspections and answered every single one of my question-laden emails with rocket speed. I honestly do not know when he sleeps or eats with all the attention he gives his clients. I know he has many of us, but I concur with his previous reviewers in that we genuinely felt like his only clients during the time we worked together.
During the course of our transaction, I was so impressed when other people we worked with (loan officers, escrow assistant, inspector) all commented to me in an "off the record" manner that Michael was absolutely one of the best in the industry. He has a well-earned reputation among his peers and other colleagues in real estate for being truly wonderful to work with but still always representing his clients' interests. We didn't learn that aspect of his resume until after our offer was accepted, so feel incredibly fortunate to have hired him!
Finally, although I could go on and on, the best testament to Michael's ability as an agent is this email that the sellers of our house sent to Michael and us after reviewing all the offers and accepting ours (names removed to preserve anonymity):
"It was definitely an interesting process . . . having agents come to our house and share the offers of their clients. We met cocky agents. Rude agents. Earnest agents and one that stood out 1,000% above each of them. And that was you. Another agent didn't bother to come personally to represent their clients, nor even answered their telephone when we called with our final decision. It was all quite an education . . . Both [the listing agent and my husband] as well as myself were incredibly impressed with your sincere and genuine approach to representing your clients. You served them very well, and I would say that even had we not chosen their offer. . . your approach was so natural, professional and compelling, we all agreed after you left that there was much to learn . . . You were the first here and a hard act to have others follow! So I just wanted to compliment you on your style and approach and say that you definitely are in the right profession and either have a well-honed, or beautifully natural way of representing your clients. Or most likely both. It was a pleasure having you here and listening to your approach."
The sellers of our home summarized all of our feelings quite nicely: "We wanted to call the other buyers to tell them to fire their agents and hire Michael instead!" - Nicole C.
My mom was having a difficult time selling her house. She had spoken with numerous real estate agents and they had all tried, in one way or another, to swindle her. Since I live on the East Coast, I couldn't help her with this arduous task. I told her to call Findwell before she accepted anything less than ideal. Lauren GeRoy from Findwell met with my mom and helped her through the intense process of selling her house. My mom was so happy and thankful for all that Lauren did and I was extremely thankful because I knew that my mom's best interest would be the top priority and I could rest easy knowing she was in the best hands possible. My mom had been trying to sell her house for the better part of a year. With Lauren's help and expertise, it sold in a weekend. I highly recommend Lauren for any and all real estate issues. - David T.
Lauren is an incredibly easy person to work with. She worked with me for over a year to find the house that best fit my needs. Most importantly, she listens to her clients. I never felt like I was at odds with her over what it was that I wanted versus what she was showing me. This is especially telling since this was my first home purchase. Her calm demeanor and professionalism made an inherently stressful process seem manageable and quite painless. She is also excellent at negotiation and showed tenacity when it came to getting the house that I had set my sights on. Overall, I’d strongly recommend Laura to my friends, colleagues, and anyone who is looking to make the move to home ownership. - Rigis V.
Lauren GeRoy was an amazing real estate agent and I would recommend her to my close friends and family. She was always available for all of our questions. She showed us so many houses and worked around our schedules. Buying a house can be a very stressful time and Lauren put our worries at ease. Her knowledge and experience really was apparent. We were in a bidding war and Lauren helped us get our dream house. She negotiated with the seller so we got what we asked for. Again, I would recommend Lauren because she was so wonderful to work with and really helped us during each step of the way. - Leann H.
Lauren was simply amazing to work with. She was responsive, honest, realistic, posed, calm, etc. etc. Basically everything we needed in a sales process that is inherently stressful. I have recommended Lauren to my own parents and can say in full confidence that she will do whatever is in her power to get you the home that you really want (we had a bidding war and we obviously won). Lauren also negotiated with the Seller and got them to agree to all of our demands. - Nic H.
Kevin did outstanding work with us as we went through our housing search. We are a finicky family that's seen significant growth since we bought our last house (from 2 newlyweds to a 5-person family with 3 young kids!), and Kevin was very patient as we evaluated different kinds of inventory and considered our options. Eventually, we found a few different properties that interested us seriously, and Kevin helped us navigate the negotations with deft skill. We juggled a few different bids and had to make some tough decisions versus determined sellers, and Kevin was very responsive, consistent, and even-tempered as we went through the ups and downs in the process. I was very impressed that he never pressured us to close a transaction, or to make a deal that would've left us dissatisfied. Instead, he always strove for a good transaction. We are very happy with our purchase and will happily work with Kevin again in the future! We recommend Kevin and Findwell fully! - Peter H.
Kevin Lisota is fantastic! We were looking for a home casually for more than a year, and Kevin never pressured us to move more quickly but was always immediately responsive when we wanted a viewing. He was straightforward with his opinions on houses we viewed -- never overly rosy just to make a sale. He was supportive each time we scheduled a viewing only to discover that the house just wasn't for us. When we finally found a home we fell in love with, he helped us every step of the way. Because of his hard work, valuable advice, and interactions with the selling agent, we wound up getting the house we wanted despite many competing bids. I would recommend him to anyone. Seriously, this is a great agent. - Sally M.
I can't say enough good things about Kevin Lisota and Findwell. Kevin was first rate in every regard - viewing homes, bidding on a home, working with the sellers' realtor, coordinating with lenders and escrow, and completing the transaction. He even knows zoning and other relevant development codes, so he could speak knowledgeably about potential renovations or other development projects (backyard cottages, short plats, tree removal, etc.).
Kevin probably viewed over 30 homes with us. Nights. Weekends. Mornings. Whenever a home was listed. He never pressured us to make a bid. And he quickly identified structural flaws that I missed (that would've cost us a bunch of $$$ to fix later).
We eventually bid on a home in a very competitive bidding war. Kevin told us everything that we needed to know to be successful (pre-inspection, structuring our bid, etc.). Then, in his understated easy-to-work-with way, he took the lead coordinating with the sellers' realtor and our lender to finalize the details. Now we live a beautiful 1926 tudor - thanks to Kevin!
You will NOT receive this customized service from redfin - I know, I bought my first home through redfin. If you're considering buying or selling a home, give Kevin a call to determine whether Findwell is the right fit for you. - Jeremy E.
I had a very positive experience with Findwell. Kevin, my agent, was very knowledgeable about the real estate market and the neighborhood in which I was selling my townhome. He also helped me think through the right strategy to sell (timing, pricing and even the improvements required), based on my situation and goals. It's amazing to receive this level of expertise and quality at such a great value. - Elyn Y.
We choose findwell based on their great reviews and their business model. We ended up with Michael and couldn't be happier.
It was a very nice experience to work with Michael. He is truly honest, transparent, and easy-to-reach. He helped us through the process of buying our first home. He made the entire buying experience very smooth and pleasant.
He also recommended Wendy Mariani as a mortgage consultant, and she was also a pleasure to work with.
We would definitely recommend him and use him for any future real estate process. - Par & Maria A.
I was from out of town and had little time to look for that special place I can later call " my home." I had a specially difficult situation in that my daughter is on a wheel chair and has many needs. I explained all this to Lauren and she went on to work hard, VERY HARD, on the given task. We saw approximately 50 or nearly 50 homes and it seems they started to look the same........ Not the right fit. I was getting disappointed but Lauren was persistent. We finally found a house that we will call " home" and a good fit for my daughter. Because I was from out of town, and my son who lives in Kirkland, was busy with work, Lauren did all the arranging of inspections and etc. She was up to the task and it made us feel that we were her only client. Needless to say, we are moving in to this house this Feb. Good work,Lauren. You went over and above ! You should add Kenmore, WA to your service area. - Joy D.
My daughter and I first met with Lauren at her office in Seattle. She was friendly and open, and my daughter was very comfortable with her, which was important because this was all such a new experience for her! She was looking for a small house with a big yard, and she just barely qualified for a $160,000 loan. She was looking anywhere between Seattle and Lynnwood. There wasn't a lot to choose from, given her parameters, but Lauren had a good sense of what was important to my daughter, and didn't waste our time looking at unsuitable properties, so that, after looking at 3 properties, she ended up buying the first one we looked at. Lauren was always on time for any meetings, and came out for all inspections, as well as the signing, and finally delivered the keys to my daughter at work, on her lunch break. - Kristina G.
